ISH PLUS.

ISH Plus is the next-generation Hospital Information Management System designed to transform healthcare delivery by seamlessly integrating patient care, administrative tasks, and revenue cycle management into one comprehensive platform. ISH Plus integrates seamlessly with SAP and other leading ERP solutions. For SAP Customers, ISH Plus is the answer to the question: how do we move from ECC to SAP S/4 HANA?

ISH Plus’s intuitive interface, cloud-based deployment, and rapid configuration make it accessible to hospitals of all sizes, enhancing patient care through streamlined data management, reduced errors, and improved care coordination. ISH Plus centralizes patient information, accelerates clinical decision-making, and provides powerful analytics, driving operational excellence while reducing costs. It’s designed for hospitals aiming to meet future challenges with agility and precision​​​.

We break down the silos within an enterprise and help you run a business process seamlessly across all hospital domains, with clear segregation of duties, a complete audit trail and adopted best practice processes to predictable and repeatable outcomes every time.

Some interesting references:

https://www.converge-solutions.com/converge-features-in-the-intelligent-cio-africa-issue-40

https://www.converge-solutions.com/sap-for-healthcare

https://www.converge-solutions.com/converges-partnership-with-cerner

https://www.converge-solutions.com/sap-is-h-at-south-african-mining-group

https://www.converge-solutions.com/converge-solutions-to-provide-partner-managed-cloud-for-sap-software

PATIENTMYTH. DIGITAL PATIENT AND STAKEHOLDER EXPERIENCE MANAGEMENT AND INTERVENTION PLATFORM.

Patientmyth is a digital patient experience management and intervention platform that measures patient feedback (PREMS and PROMS) and delivers immediate intervention capability through advanced notification capability. A single platform, able to perform automatic event-driven surveys (embedded in your operational process) to elective surveys such as employee or vendor assessment. Tailored to meet the needs of the healthcare industry, the rich analytical layer provides deep insights into the views of your stakeholders with the ability to take corrective action when predetermined feedback is provided.

The benefit?

Now you can know and track the experience of your staff, patients, clients and/or partners, not just generically, but specific to an event or service. Our extensible reporting engine allows you to compare current to historic assessments and put improvement programs in place. Assigned staff are able to intervene at the moment of truth, to ensure any negative experience is managed effectively. All of this, without delay and without excessive monthly fees for an outsourced service. Quality is critical to your enterprise, and the management of quality should be internal, with the tools and insight to make it easier and effective.

Click here to watch a short introduction video

TRITON. AN ACUITY BASED SHIFT AND WORKFORCE PLANNING SOLUTION FOR NURSING.

It is widely agreed that patient acuity should be a key driver when planning and scheduling nursing staff. Your patient volumes and level of care are different from one day to another, and therefore, your staff composition to address the patient needs, should match. The safety of your staff and patients, depends on the correct assignment of staff. Triton helps you achieve optimal staff levels, by starting with the level of care required by every patient, in every ward. It also alleviates the financial burden of inefficient staff utilisation, which creates unnecessary high costs. Planners and approvers, while planning, have immediate sight of the financial impact of their staff assignment, while able to make the best use of permanent staff across all departments, based on recommended staffing volumes and categories to deliver quality, safe and effective care, prior to sourcing temporary staff through agencies.

The benefit?

Triton offers clients a simple to use, intelligent staff planning solution that takes financial, patient and staff dimensions into account, to help optimise variable costs. We remove any guesswork from the process and enable disciplined, methodical and factual planning that can save your hospital as much as 35% of your nursing staff costs.

Follow this link for a quick overview of how Triton can help you.

Click here to watch a short introduction video

IMPI. PATIENT INCIDENT & RISK MANAGEMENT PLATFORM.

Things don’t always go according to plan and when they don’t, a detailed resolution plan and complete audit trail of intervention is required. Patients, employees and visitors suffer incidents that need to be managed effectively, efficiently, and with a detailed trail of causes, consequences and events. IMPI offers hospitals complete control over patient-related incidents, ensuring that the appropriate attention is given to safety and quality within the hospital.

The benefit?

By using IMPI, healthcare organisations are able to create, manage and monitor all patient-related incidents throughout the facility. Our highly configurable platform ensures the appropriate level of focus on incidents and problems, so that quality and safety can be better managed and reported to all stakeholders.

Click here to watch a short introduction

CLOCKWORKS. THEATRE PLANNING & OPTIMISATION.

Theatre planning, when done incorrectly, can cause theatre idle time, at huge expense (or loss of income) to your organisation. Clockworks provides the perfect balance between simplicity and sophistication, allowing internal staff and external doctors, to have visibility of an optimised planning board. It also supports improved and more thorough information relating to the patient, the team, the procedures and any potential risks that should be known at the time of planning and of course, in theatre. Advanced reporting gives you complete insight into all dimensions of theatre utilisation.

The benefit?

Clockworks creates the perfect collaboration mechanism to improve your revenue and margin, optimise theatre utilisation, simplify planning and attract doctors and patients to your facility.

ACTIVE / PASSIVE TRACKING AND ACTIONABLE INTELLIGENCE.

We live in a connected world and to ignore where technology is taking us through the adoption of IoT, is done at the peril of future relevance. We have a wide range of IoT offerings across all industries. The realm of IoT is relevant to everyone from small business owners to large multinationals. The business process augmentation that becomes possible, is able to deliver new levels of efficiency and automation across the entire value chain.

The benefit?

Business and consumers alike, continue to experience increased pressure in the cost of operations and cost of living. From a business perspective, volatile variable costs, high operating expenses, and complex supply chains –  all of these domains can benefit from the automated collection, accumulation and visualisation of actionable insight. Studies continue to show that early adopters of IoT are showing higher margins, reduced inefficiencies and feel more comfortable about their future relevance compared to companies who are lagging in the adoption of these and other technology trends.

Visit us at www.converge-iot.com for more details.

THEMIS. FRAUD MANAGEMENT AND INFOLYTICS.

Themis combats Fraud across the Banking, Financial Insurance and Medical Insurance.

Themis is a solution in three parts:

The heart of Themis is an Artificial Intelligence, Machine Learning and Neural Network, with more than 550 pre-created algorithms, that detect and combat illicit financial flow across the entire fraud value chain. We also augment the data within Themis through external golden data sources and/or bureaus; today, we ingest data from more than 7000 sources to give you a comprehensive, single view of a customer.

Our team of forensic experts, data scientists and actuaries, are constantly challenging the status quo, and introducing additional algorithms (typologies), methods and standards to make Themis a leader in every regard. Unlike aging and conventional tools, we dont rely on rules-based engines or perfect and complete datasets. Our unique approach, delivers exceptional cost to value, rapid results and continuously improving accuracy through the effective use of Artificial Intelligence and Machine Learning.

Themis is shipped with Maestro, an acclaimed Case Management solution that is seamlessly integrated, and that acts as a single point of engagement to case managers, allowing them to see not only information directly from Themis, but also supporting information (structured and unstructured) from bureaus and other golden data sources, all in one environment.

Part three is an extensive analytical platform that gives case managers comprehensive insights into their investigations and across all business use cases for which Themis is deployed.

Our solution offers clients:

– Fraud management

– Waste and Abuse management (Healthcare)

– Quality assurance

– Full management dashboards and reporting

– Customer due diligence

– Enhanced due diligence

– Anti money laundering

– Anti terrorism funding

– Syndication

– Ponzi Schemes

– Internal Collusion

Themis is compliant with:

– BASEL 239

– King

– POPI

– GDPR

The problem.

It is reported that as much as 32% of all claims submitted in any year is fraudulent and that fraud is costing the global economy billions. The global value of annual fraud is estimated at roughly USD 4 trillion.

Companies don’t have a single view of their client, or of the companies with whom they trade, elevating their risk. Many organisations still assign people to tasks that can be performed through the effective use of Artificial Intelligence and Machine learning, not only faster, but more accurate and more comprehensive. Themis doesnt replace people, but makes the more effective at delivering an unparalleled service.

The benefit?

Imagine a world without reputational and financial risk associated with fraud.

Imagine a world where fraud combating solutions are so sophisticated, that you are a step ahead, and not behind criminals, with clear sight of emerging trends.

Imagine a world where the entire fraud management value chain for banking, financial and medical insurance companies is covered in one, Artificial Intelligence and Machine Learning solution.

We did…and then we built it.

We call it Themis.

For more information, visit www.themisfraud.co.za

Click here for a short video of Themis in Banking.

Click here for a short video on Themis in Insurance.

BRUTUS.

What Themis is for FIAT Currencies, BRUTUS is for Crypto.

Contrary to popular belief, Crypto transactions can be traced, and illicit transactions (Money Laundering, Terrorism Funding, etc) through Crypto Currencies, can be identified and combatted.